As part of on the spot grievance redressal, T Ravikanth, Principal Secretary, Revenue and Colonization interacted with complainants through Rajasthan Sampark 181 helpline.
He attended their problems and provided on the spot resolution. During the interaction, he heard complaints of eight people and instructed officials to provide immediate resolution.
The nature of complaints included removal of encroachment from pasture and population land, removal of encroachment from road, transfer of name, land disputes, improvement of land records and other revenue related cases.
He took information from the concerned officers about the status of the cases and gave instructions to solve the problems of the complainants as per the rules. At the same time, he instructed the concerned subdivision officer and tehsildar to submit the report of the complaint settlement within three days.
Review of disposal of complaints
Ravikanth also reviewed the process of disposal of complaints received on the Sampark portal during this period. He directed officials to take every complaint received on the portal seriously and ensure their time-bound resolution.
Vivek Shukla is a management graduate who has worked in corporate worked for 20 years and is now pursuing his passion — news.
