Rajasthan Additional Chief Secretary, Home Department, Bhaskar A. Sawant visited the control room of the 181 helpline of the Rajasthan government. He reviewed the functioning of the helpline and held a review meeting with the officials and gave the necessary guidelines regarding speedy and effective disposal of the grievances.
After the review, Sawant himself communicated with the complainants in various calls received on the 181 helpline and listened carefully to their problems.
Instructions for quick and effective action
During this, Sawant also communicated with other complainants including Baluram of Churu, Mahavir of Dausa, Kaluram of Jodhpur, Prahlad Sharma of Jaipur, Ajay of Tonk through 181 helpline number. He heard the problems of the complainants and directed concerned authorities to take necessary action. He said that quick and effective action should be taken with sensitivity on every complaint received on the helpline so that the common man can get timely relief.
