Dr Rohit Gupta, who is serving as Secretary Food, Civil Supplies and Consumer Affairs in Rajasthan interacted with public over Rajasthan Sampark 181 helpline centre to redress public grievances and direct officials to ensure proper distribution of ration to eligible families on time.
Dr Rohit Gupta, who is also serving as Chairman and Managing Director of Rajasthan Renewable Energy Corporation (RREC), orders strict action against the vendors who failed to distribute ration last month.
Out of a total of 2,92,542 complaints related to the food department, about 2.89 lakh have been disposed of with an average disposal rate of 12 days. In the verified cases, 74.09% of the complainants expressed satisfaction with the disposal.
Dr. Gupta interacted with complainants and district logistics officers through video call. Among complainants, Shahid Khan of Khairthal-Tijara complained about not opening of ration shop and delay in ration distribution.
Dr. Gupta assured them that ration would be distributed on the very day itself. Rohit Kumar of Karauli brought out the grievance of not getting ration for four months.
Dr. Gupta instructed district logistics officer to find out the distribution percentage from concerned sellers. He directed all district logistics officers to meet ration vendors regularly and keep an updated information on distribution.
Dr. Gupta also enquired about the artificial intelligence based facility of the Rajasthan Sampark portal and described it as convenient and useful to the public.
Vivek Shukla is a management graduate who has worked in corporate worked for 20 years and is now pursuing his passion — news.
